Insurance information
Frequently asked questions
What is a pre-authorization?
Health plans require members to receive a pre-authorization before undergoing a procedure so they can confirm medical necessity before agreeing to cover the treatment.
How long does the pre-authorization process take?
The pre-authorization process can take anywhere from 3-15 days, but may last an additional 30-60 days if your case is denied and you choose to submit an appeal.
For more information about the insurance process, please take a look at our Reimbursement Checklist.
Helpful insurance tips
As you continue working towards getting your procedure covered, keep these tips in mind.
If your case was denied, make sure you understand why this happened before contacting your insurance provider.
Keep a log of all phone calls to your insurance provider, as they may be helpful in the case of an external appeal.
Advocate for yourself during these conversations, as this can be a powerful tool in influencing how your case is handled.
Feel free to reach out to us, if you still have questions regarding the SImmetry® procedure.